How we collect, use, and protect your information. Written in plain language so you know exactly what's happening with your data.
Last updated: April 2026
StudyHQ Consultants LLP (“StudyHQ”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and handle your data when you use our website, application, or services. By using StudyHQ, you agree to the practices described in this policy.
We collect information to provide and improve our services. The categories of information we collect include:
Information you provide:
Information collected automatically:
Payment information: Payments are processed through secure third-party payment providers such as Razorpay. We do not store your full payment details (such as card numbers or bank account information) on our servers.
We use the information we collect to:
We do not sell your personal information. We may share your information in limited situations as described below:
With education partners: Where you have requested guidance or information from institutions, colleges, or service providers relevant to your interests, only the necessary data is shared to fulfil your request.
With service providers: We work with trusted third parties for payment gateways, analytics, communications, hosting, and infrastructure. These providers are contractually required to protect your data and use it only for the services they provide to us.
Legal requirements: We may disclose information if required by law, subpoena, or to protect the rights, property, or safety of StudyHQ, our users, or the public.
We take reasonable measures to protect your data, including:
However, no system is completely risk-free. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You have control over your personal data. Subject to applicable laws, you may:
To make a request, contact us at [email protected]. We will respond within a reasonable timeframe in accordance with applicable law.
We use cookies and similar technologies to improve platform performance, understand user behaviour, provide personalised experiences, and analyse traffic. You can control cookie settings through your browser at any time. Disabling cookies may affect certain features of the platform.
StudyHQ may contain links to external websites or services operated by third parties. We are not responsible for their privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party sites before sharing your information with them.
We retain your information only as long as necessary to provide services, meet legal and regulatory obligations, resolve disputes, and enforce our agreements. After this period, data may be deleted or anonymised in accordance with our retention policies.
StudyHQ is intended for use by students, parents, and educational institutions. For users below the age of 18, we recommend that registration and use of paid services be done with the consent and supervision of a parent or legal guardian. If we learn that we have collected personal information from a minor without appropriate consent, we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Changes will be reflected on this page with an updated “Last updated” date. Continued use of StudyHQ after updates constitutes acceptance of the revised policy. We recommend reviewing this page periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:
Email: [email protected]
Phone: +91 98492 54936
Entity: StudyHQ Consultants LLP